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Purchase and Payment Process

 

Livovarioa (hereinafter referred to as “we”) operates exclusively through an online store. This purchase and payment process is designed to clearly explain how orders are placed, confirmed, and paid for, ensuring a transparent and secure shopping experience.

1. Product Selection

You may browse our website freely and select products based on your preferences. Each product page provides essential information such as specifications, pricing, and availability to help you make an informed decision before adding items to your cart.

2. Order Review

Before proceeding to payment, you will have the opportunity to review your selected items, quantities, delivery details, and the total order amount. Please ensure that all information is accurate, as this will be used for order processing and delivery.

3. Price Transparency

All prices displayed on the website include applicable taxes and related charges. The total amount shown at checkout is the final amount payable, and no additional fees will be requested after payment is completed.

4. Payment Methods

Payments are completed securely using supported bank card options, including Visa and MasterCard. Payment information is handled through protected systems to ensure confidentiality and data security during the transaction process.

5. Payment Confirmation

Once payment is successfully completed, an order confirmation will be generated automatically. You will receive a confirmation email containing your order number, payment summary, and essential order details for your reference.

6. Order Processing

After confirmation, your order enters the processing stage. During this period, order details are verified and prepared for dispatch. Processing timelines are handled in accordance with our operational standards and related policies.

7. Payment Security

We apply appropriate technical safeguards to protect payment-related data against unauthorized access, misuse, or disclosure. Payment details are used solely for completing the transaction and are not retained beyond necessary operational purposes.

8. Payment Issues and Support

If you encounter any issues during the payment process, such as unsuccessful transactions or confirmation delays, please contact us promptly. Our support team will assist with verification and resolution to ensure your order is handled correctly.

9. Contact Information

For questions regarding the purchase or payment process, please contact us using the information below:

Contact Address: 5505 Highland Trail, Big Lake, MN 55309-8265, United States
Customer Service Phone: +1 (778) 887-7887
Customer Service Email: team@livovarioa.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)