Privacy Policy
Livovarioa (hereinafter referred to as “we”) operates solely as an online store. This Privacy Policy explains how information is collected, used, stored, and protected when you interact with our website and services.
1. Scope of This Policy
This policy applies to all visitors, users, and customers who access our website, browse products, place orders, or communicate with us through available contact channels. It covers information collected during browsing, purchasing, and customer support interactions.
2. Information Collection and Cookie Technology
We use cookies to support essential website functions, enhance navigation, and improve overall usability. Cookies help recognize returning visitors, remember preferences, and maintain session stability during browsing and checkout.
3. Use and Sharing of Information
Collected information is used to process orders, provide customer support, manage communications, and improve website performance. Information may be shared only to the extent necessary to complete services such as order fulfillment, payment confirmation, and customer inquiries. We do not share personal information beyond what is required to deliver these services.
4. Data Storage and Cookie Awareness
Information is stored securely and retained only for as long as necessary to fulfill its intended purpose. Cookies are used with user awareness and authorization through browser settings or on-site notifications, allowing you to manage or restrict cookie usage at any time.
5. User Rights and Control
You have the right to request access to your information, request corrections, request deletion where appropriate, and withdraw previously granted permissions. Requests related to these rights can be submitted through our customer service contact details listed below.
6. Legal Basis for Data Processing (GDPR Policy)
Our data processing activities are conducted in accordance with GDPR policy principles and are based on the following lawful grounds:
- Performance of a Contract: Processing orders and providing purchased products and related services.
- Explicit Consent: Managing newsletter subscriptions and marketing-related communications when consent is provided.
- Compliance with Legal Obligations: Fulfilling requirements related to taxation, accounting, and regulatory responsibilities.
- Legitimate Interests: Improving user experience, maintaining website security, and preventing fraudulent activity.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect operational changes or service improvements. Updated versions will be made available on the website, and continued use indicates acceptance of the revised content.
Contact Information
Contact address: 5505 Highland Trail, Big Lake, MN 55309-8265, United States
Customer service phone: +1 (778) 887-7887
Customer service email: team@livovarioa.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)